Buckhead Collision

Natalie Espino 3 months ago

I had my automatic lift gate completely replaced on a 2013 RAV4 about two years ago. This is one of the few shops that actually quoted me the job at all (did not go through insurance). Reasonably priced and the work took around two weeks to complete. When I got the car back, the paint and the fit of the door looked factory. I was very happy with the work and would go back again.

Josh Beilfuss a year ago

They Did a great job, I brought my 2022 Subaru Outback to them the painted and installed the rear bumper, Staff are super nice especially Denise and Scott, Will definitely go back if I have anymore problems, Definitely recommend

Daniel Gebregiorgis a year ago

Excellent repair, but terrible customer service. It took the shop two months just to replace a bumper. While I understand the need for additional repairs, the lack of communication was extremely frustrating. If you are a Tesla owner, you’re better off taking your car to an official Tesla Collision Center. Avoid this place at all costs. George is a wonderful person to work with, and the two stars are for you, kind man. Scott — you seriously need to work on your communication. Part of your job is to absorb the customer’s frustration. You had my car for two months for a bumper replacement. Do you really think I wouldn’t stop by sometime to expedite the process? And by the way, no update is still an update. You seriously need to reflect on this. Sending supplement requests to my insurance as soon as deemed necessary is your core responsibility. I was not surprised you failed to do that. I still cannot believe I had to call my insurance on your behalf to get my car back. I have wasted weeks of my time.

Shannon Barbary a year ago

I recently brought my brand new 2025 Mercedes GLE 53 AMG to Buckhead Collision to address some scratches that occurred during transport from out of state. From start to finish, the experience was absolutely top-tier. Upon arriving, the team promptly assessed the damage and assured me they could handle the scratches right away. True to their word, they took care of everything on the spot, and when I left, my GLE looked flawless. The level of customer service was exceptional—efficient, professional, and attentive. It’s rare to find a company that goes above and beyond like this. I highly recommend Buckhead Collision. You simply can’t get better service anywhere else!

Troy 3 years ago

A deer decided to impale itself on the side of my car, shops were going to take months to get it even looked at. I talked to Scott, he could get it in his shop and at least get an estimate so I could move forward with insurance. Scott kept me updated throughout the process and was always happy to answer questions, and look at areas I asked as well. I picked up my car and it looks brand new again!! He did such a great job aligning the new hood and new door. There's no uneven gaps or anything wrong with the replacement parts. Doors and hoods are very hard to align and seat properly so kudos to them for getting it right! I will definitely be back if I ever have any other body work or paint work. They also matched the 2 year old color perfectly! I'm very impressed. Definitely go to him if you want your car fixed right!